Session
sess4
Enhancing Customer Service: The Key to Guest Satisfaction
Guest Service

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Start: August 09, 2024 . 12:00 pm EDT
End: August 09, 2024 . 01:00 pm EDT

  • Introduction: Overview of current customer service trends.
  • Case Studies: Examples of hotels excelling in customer service.
  • Role-Playing: Practice scenarios to improve guest interactions.
  • Feedback Session: Share experiences and receive personalized advice.